Please read our terms carefully as by using any part of this website, including completing any customer registration with us and/or placing any order on the website, you will be deemed to have understood and agreed to be bound by these terms. We may revise these terms at any time by updating this posting.
Any participation in this service will constitute acceptance of this agreement.
Anu believes that privacy is important to the success and use of the internet. This statement sets forth our ANU policy and describes the practices that we will follow with respect to the privacy of the information of users of this site. Should you have any questions about this policy, please send an email to firstname.lastname@example.org or write to us at Heritage House, E1 Nutgrove Office Park, Rathfarnham, Dublin 14.
Anu collects personal information for the purpose of fulfilling your order and that information is never passed to third parties. When you place an order, we hold your name, email, home and shipping addresses on our system to ensure you receive the correct items. Credit card and any financial details are not held or stored with us ANU, but are entered directly into Paypal’s system. We therefore can not and do not hold or transmit any of this financial information.
Anu accepts credit/debit cards and our payments are processed through Paypal
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.
Wholesale and discounted prices are available to customers that will be reselling our products to the consumer through an established retail shop or webstore
Please contact us directly for our current price list if you are interested in buying wholesale products from ANU by sending an email to email@example.com
Typically we ship orders within 2 business days and sometimes sooner. If you have a rush order, please do let us know and we will exert extra effort to try to get your order out sooner.
Shipping costs are paid by the customer in the amount agreed upon by ANU at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to you by ANU.
When you purchase online, you have a statutory right to return a product up to 7 days after your order has been delivered. Please contact us on 087 7780881 if you would like to return your purchase.
If you have a problem with your product, please let us know. All of our products are handmade, so due to the nature of our production method each product may very slightly which lends to and enhances the character of the overall mix of products.
If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation may be required before the item may be considered for a refund. Exchanges are granted on a case-by- case basis.
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
I have read and agree to the terms and conditions.